MAYRAFEDANE products ship to all countries covered by the DHL/TNT shipping network. In-stock items are usually dispatched within 72 Hours from order confirmation. Items that are out of stock or pre-orders would however take longer to dispatch. Registered customers will get notified via email as soon as the order is dispatched from our warehouse. As a registered customer you will also receive the carrier’s shipment tracking number. All products are shipped by standard delivery. Express/Over-night delivery options are not currently available. The shipment in transit times will vary depending upon the destination country. To check the status of your delivery we recommend you contact the courier directly referencing the tracking number provided by us.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Orders containing multiple items may however incur additional shipping costs as our shipping charges are based on the combined weight of the order.
Please note: We deliver to Russia via DHL’s MODE service, which uses the Russian postage system. Items are usually delivered within 14 days from the date of dispatch.
All orders are delivered with adequate protective packaging. Our items are wrapped in our branded tissue paper and then bubble wrapped for added protection. The wrapped item is then enclosed in our branded dustbag.
All orders to Non-EU countries will be shipped on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer. If you for any reason refuse to accept the shipment your item(s) will be returned to MAYRAFEDANE and you will be charged any unpaid duties and taxes along with the return-shipment costs.
Please read the terms and conditions to know about Customs and Duties.